Zammad connector
Modern helpdesk integration: incidents become conversations with full context, across email, chat and web.
Category: IT Service Management · Maturity: beta
- Creates and updates tickets from platform incidents through the REST API
- Maps monitoring state changes to ticket state transitions automatically
- Watches Zammad health: Elasticsearch sync, delayed jobs, channel errors
- Reports service metrics: first response, resolution time, reopens per queue
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Contact: support@kuant.co · +91 9716901521 · Gurugram, India
